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Jim's Old Fashion Service

14163 Dartmoor Rd, Bentonville, AR, 72712Serves Bentonville

Ratings updated October 17, 2026

About

When you want the best, you will forget about the rest! That’s the promise of Jim’s Old Fashion Service, an HVAC repair company founded on doing it right and doing it best the very first time! We bring over 60 years of experience on every AC repair or service call we make. Whether it’s a routine check or a full installation, we handle each of our customers as if it’s our own mother’s house! We use only the best quality materials and parts, regardless of what the other guys might do to cut corners. We want our customers to be comfortable in their own homes. Our goal is 100% customer satisfaction because we want to be back each and every time they need us!

Customers mention friendly techs, honest assessment, quick fix, problem diagnosis, upfront pricing, courteous staff.

Services

  • HVAC contractor
  • Air conditioning contractor
  • Air conditioning repair service
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier

Reviews

Google

4.5

Based on 91 reviews on Google

  1. 5 star78
  2. 4 star1
  3. 3 star0
  4. 2 star3
  5. 1 star9
  • Orions_Belt

    2 days ago

    Google

    These guys came out, were polite, and had the problem handled very quick. My new go to out here in Bella Vista.

    Response from the owner · 2026-10-15T21:31:11Z

    Welcome to the Jim's Old Fashion Service family! Thanks for trusting us, we'll be here when you need us.

  • Randy Dean Smith

    a month ago

    Google

    Jim’s Heat and Air did an excellent job installing a new HVAC unit in our home. The entire crew was professional, knowledgeable, and respectful of our property. They completed the installation efficiently and made sure everything was working properly before they left. We highly recommend Jim’s Heat and Air!

    Response from the owner · 2026-09-16T21:31:11Z

    Randy, a smooth installation experience is something we never take for granted. Thank you for trusting Jim's Old Fashion Service with your home comfort. We're proud to have you as a customer and truly appreciate you taking the time to share your experience!

  • Dale Borland

    2 months ago

    Google

    They are great and a price that you can afford. The techs that we had were great even my Boxer that does not like anyone was going to them to get petted which means a lot. I would recommend them very much they did a great job.

    Response from the owner · 2026-08-16T21:31:11Z

    Thank you, Dale! We really appreciate you trusting us with your home and taking the time to leave such kind words. And getting the Boxer's approval definitley made our day!

  • Garrett Paull

    3 months ago

    Google

    Two twin brothers, Matt and AJ own/operate Jim's. Matt and Ryan, a very knowledgeable AC Tech, changed my A/C attic coil. A/C was inoperative; it was a very warm day and the attic was warmer. Both Matt and Ryan changed the damaged unit and had it up and running in 2 hours. I am retired now, but was/am a California State Licensed General Building Contractor thus have knowledge of construction. Great guys to work with. I give them 5 Stars, because they earned it. Thanks, Garrett

    Response from the owner · 2026-08-16T21:31:11Z

    Garrett, working in a hot attic to swap out an A/C coil is no small task, so we're glad Matt and Ryan got it done efficiently and had you cooled off within a couple of hours. Coming from someone with your background as a licensed general contractor, your assessment genuinely means a lot to us. We appreciate the time you took to leave a review, and we'll make sure Matt and Ryan hear your kind words!

  • eric db7g

    4 months ago

    Google

    We had a fairly minor AC issue at our house. The techs that came out were very friendly and addressed our issue very quickly. I do appreciate that I wasn't oversold a bunch of services that I didn't need. They took care of our problem and the price was less than I was expecting to pay. I would definitely use them again.

    Response from the owner · 2026-06-16T21:31:11Z

    Thank you for the great review! We truly appreciate your kind words.<br><br>Our goal is always to provide honest recommendations, fair pricing, and quality service without selling our customers anything they don't need. We are glad we could resolve your AC issue quickly, and we look forward to helping you again whenever you need us.<br><br>Thank you for choosing Jim's Old Fashion Service!

  • Lea Erby

    4 months ago

    Google

    My sister and I had to have our HVAC replaced recently and got a couple bids. Jim’s was the best in every way. Then, when they came out for the install, they were amazing! Very efficient and knowledgeable, but also, just really good people that wanted to make sure all was well. I’m so glad we went with them.

    Response from the owner · 2026-06-16T21:31:11Z

    Thank you so much! We truly appreciate you and your sister trusting us with such an important investment in your home. We are especially grateful for your kind words regarding our installers.<br><br>Please know that we are always here whenever you need us.

  • kandice miller

    6 months ago

    Google

    Jim’s Old Fashion is one of the best in Northwest Arkansas. They were quick to respond and worked hard to fix our fan motor ahead of the weekend’s high temperatures. They’ve gained lifelong customers.

    Response from the owner · 2026-04-16T21:31:11Z

    Hi Kandice, thank you for choosing Jim’s Old Fashioned, and we’ll always be here whenever you need us!

  • Nelson Lacey Brown

    7 months ago

    Google

    Refreshing experience! Great team at Jim’s Old Fashioned. Professional and efficient, the team took great care of us and our older house. Quick with reasonable prices I wouldn’t hesitate for a second to refer them. Thanks guys!

    Response from the owner · 2026-04-16T21:31:11Z

    Thank you so much for sharing your experience! It’s great to hear that our team at Jim’s Old Fashioned made such a positive impression.

See all reviews on Google

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Questions

How is Jim's Old Fashion Service rated?

Jim's Old Fashion Service is rated 4.5 from 91 Google reviews.

When is Jim's Old Fashion Service open?

Monday: 8:00 a.m. to 5:00 p.m.. Tuesday: 8:00 a.m. to 5:00 p.m.. Wednesday: 8:00 a.m. to 5:00 p.m.. Thursday: 8:00 a.m. to 5:00 p.m.. Friday: 8:00 a.m. to 5:00 p.m.. Saturday: Open 24 hours. Sunday: Closed. Right now: Open 24 hours. Times use America/Chicago.

What is the phone number for Jim's Old Fashion Service?

The published phone number is (479) 876-5742.

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