Ridgecap GC

Had a great experience with Eric and team. High quality work (even the insurance adjuster mentioned it), responsive, reasonable and transparent. Highly recommend!

Ridgecap GC did a great job on my roof, ALL done in one day! Would recommend, actually all my neighbors used them too!

We had a pretty gnarly hail storm pass through back in March. I was extremely hesitant to file an insurance claim and even more hesitant to start making phone calls to the MANY roofing companies that had left business cards and flyers at my door. I figured I would wait a while and decide on a contractor based on my neighbors experiences. It didn’t take very long before RIDGECAP got started on one neighbors house…and then another…and then another! Soon Ridgecap would be doing my next door neighbor’s house. That’s when I met Evan, the guy in the white Toyota tundra with the Ridgecap business wrap and ladder rack that had been sharing a friendly wave each day as our paths crossed. He was on his way to help my next door neighbor pick out a shingle color when I introduced myself and picked his brain on particular shingle brands and colors. I was at ease when I realized Evan had been in the roof trade a while and wasn’t just a salesman. We set up a meeting, Evan coached me through the insurance claim, and scheduled a construction date. The construction crew installed my roof in one day and picked up every single nail, shingle, and construction debris. They left my place with no indication they were even there. Top noch group! If you need a roof and are intimidated by the insurance/construction process reach out to RidgecapGC and one of their team members will gladly explain the process.

Worked with Ridgecap for quite a few months going through the process. Eric was very patient as we dotted our 'I's' and crossed out 'T's'. All along the way Ridgecap employees were very helpful with repairs needed and assisting us with the insurance claims process. We received a detailed estimate in writing that we reviewed and approved. We knew ahead of time exactly what was going to be done and the cost of the repairs. We had our roof and gutters replaced. The work was scheduled and executed flawlessly. Particularly impressive was stripping and cleanup of the existing roof. They put down tarps around the entire house, covered all plants, AC units etc. The stripping and cleanup of the roof took around 3 hours or so with little to no debris left around the house before they started to install the new roof. This was our first roof replacement and had been told by several neighbors to prepare for a nightmarish experience, but Ridgecap provided just the opposite. Excellent!

I’ve been in sales for over 20 years, so I know exactly what great customer service looks like—and my experience with Ridgecap set the bar. It all started with Eric Cox. Our family was dealing with a frustrating situation with our insurance company, and our roof ended up looking like a patchwork job. The whole process dragged on for nearly two years. During that time, we had countless roofing companies stop by, but Eric was different—he consistently followed up, checked in, and stayed engaged without being pushy. When everything was finally ready, there was no question who I was calling. Eric stepped in, handled everything with professionalism, and gave us complete confidence in the process. More importantly, he helped restore that sense of safety and comfort in our home. If you need a roof, don’t waste your time shopping around—call Ridgecap and ask for Eric.

Not the best experience. Would not use again.March 2023 Fayetteville. Thumbs down for Eric Cox.

Outstanding Service, personal attention, local contractor. What else matters?

Eric and the whole Ridgecap team were huge in a successful total roof replacement claim for our house. The crew did a great job to make sure everything was completed from the roof to the rain gutters. Thanks Ridgecap.

Evan at Ridgecap has gone above and beyond to help me through the last year of storm repairs with my home. He was clear and honest and patient and devoted to helping me complete our repairs. He communicated again and again with my insurance company until questions were resolved. He brought lots of experience that helped us when we had never gone through this kind of insurance claim before. I highly recommend this company.