Burton Pools & Spas

We use the Airport Road location in Hot Springs. The folks there are familiar faces and always helpful. We enjoy going here to get our water tested by Bill. He's a character and very knowledgeable of water systems. Mrs. Loretta is also helpful with water samples. They are all very knowledgeable of products and what chemicals we might need for our pool. Keep the ones you have there!!

Worst expirence I've had with any contractor. We made our expectations clear, established the work area, property lines, where to stage equipment, etc. We made it clear that we would take our business elsewhere if our expectations could not be met and we were assured with many empty promises that Burton would follow through. During the project they seemed to use my list of what not to do as a check list of what to accomplish. They drove heavy equipment over literally every place on my property and neighbors property they were told not to. One place that left me particularly upset was a place in my yard(well outside the construction area) that has many utility lines that should not ever have equipment on. They really liked driving through that area with a full sized excavator, dump truck with trailer, 3/4ton with trailer and a loaded concrete truck. They had agreed to stay out of that area before starting the project but had to be told repeatedly during to stay off it. The best part of the whole project was getting Burton Pools& Spas off my property. My advice would be use someone else. 10 month update! Due to the poorly installed electrical components we've had two instances ( within 2 months)that our pump/filter are unable to run. Unfortunately both times have happened during Holidays that we made plans around the use of our pool. The first time was due to a poorly sealed panel that allowed moisture into the components inside causing the breaker to continually trip. It took 3 weeks and many phone calls to get Burton Pools and spas to come make the repairs. Now approximately a month later the breaker has tripped and will not reset. Now we are forced to cancel our 4th of July plans around the pool. Nobody wants to swim in stagnant unfiltered pool water. There is also no support to get these issues resolved right before a holiday. Burton Pools and spas let's everyone off except for their sales team. They value their holiday plans while I get to cancel mine due to the inferior products they sold me!

Burtons had always been great and Brody at Greenland is very knowledgeable about everything! Highly recommend!

Burton Pools and Spas is the only pool store my family uses. Brody Taylor is customer-oriented. He is friendly and always ready to help.

Great people and company, Brody was especially helpful!

Brody at the front always greets me with a smile and is extremely knowledgeable and eager to help when I have questions!

They always have what we need and Brody who always tests our water is always helpful!

Burton pools and spas in Greenland always provides exceptional service!! Brody in particular is very knowledgeable and helpful when it comes to my pool care needs!!

Brody was excellent! Great help. Hard to find someone like that these days! Can’t say enough kind words!!

The service is great at Greenland, Brody at the front is extremely knowledgeable about all chemicals and always has a smile on his face!